HELP

How can we help?

Answers for buyers, sellers, and professionals. Still stuck? Reach the team any time.

BUYERS & RENTERS

Is TreeHaous free to search?

Yes — buyers and renters never pay. Search, the dossier, the Nest, tours, and messaging are all free.

What is the honest dossier?

An AI report on each listing showing what's verified and what a seller hasn't disclosed yet.

Do I need an agent?

No. Browse and tour on your own, including for-sale-by-owner homes, or connect with an agent when you want one.

SELLERS & OWNERS

Can I list my home myself?

Yes. The FSBO flow lets you post for sale or rent, set your terms, and field offers — no agent required.

What's My Treehouse?

Your home record after you buy: value & equity, systems & maintenance, documents, and a refi insight.

PROFESSIONALS

How much is a pro desk?

Pro desks are billed per seat per month across 11 roles — see our pricing page for current plans. No commission splits.

How is my license verified?

We check your MLS Member ID against the live MRED directory before your profile goes live. Other credentials are reviewed by our team.

ACCOUNT & DATA

Where does listing data come from?

An IDX & VOW compliant feed that refreshes continuously.

How is my data handled?

We choose the most privacy-preserving defaults and never sell your personal data.

Still stuck?

The concierge team is here 7am–9pm CT.